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At About Body Skin Clinic, we are committed to providing the best possible service for all clients. We request that all clients consider the below points in our Clinic Etiquette guide.

Appointment time

At About Body, we prefer that all clients arrive on time for their appointment. If you are running late please call us as soon a possible to let us know. Depending on how late you may arrive, we may need to reschedule your appointment.

NOTE: If this is your first time with us please arrive 5-10 minutes prior for your consultation.

Confirming your appointment:

All clients are sent an SMS reminder 2 days prior to their appointment. In receipt of this we ask that you confirm by replying either Y, Yes, or alternatively please phone us on 03 94213022 to cancel or re-schedule.
We do have an answering service if we miss your call,

Cancelling your appointment

We have a 24 Hours cancellation policy, however, we understand that sometimes you have no choice but to cancel your booking, all we ask is that you please give us a call and let us know that you can not make your booking.

If you make a booking with us and simply don’t show up, we will charge you a surcharge on your next visit, that surcharge may be part or the entire value of that booking.

Note: that we reserve the right at our own discretion if we will be charging a surcharge.